We have had many requests recently from fans wishing to sell their Royal Albert Hall tickets to fans on the blog.
After some consideration, we have decided that this is not a good idea, for several reasons.
First and foremost, after our stance on eBay-type profiteering, it would be hypocritical of us to allow a miniature eBay to exist here.
Please see the ‘Your ticket concerns’ entry of 2 February, for more on this.
Even though many of the requests have clearly stated that these tickets are available only to "real fans" at face value, sadly we cannot guarantee that this will always be the case. We are not prepared to put fans at risk of exploitation, nor are we prepared to intervene should things go wrong. Too many things can go wrong.
Frankly, what we have done in challenging eBay profiteers is already over and above what anyone else has done. Tickets are not usually refundable. That our authorised sellers have accepted returns is a big deal. That we have taken tickets from would-be profiteers and made them available to fans at the normal price is a very big deal.
So, if you have spare tickets that you wish to sell, then instead of looking to sell them privately to individuals – which is risky for both parties – we once again urge you to return them to the point of sale for a refund.
This will mean that those fans who telephone the Royal Albert Hall box office daily with their fingers (and toes) crossed will have a better chance of successfully acquiring tickets.
It also prevents the risk of failed payments, tickets being lost in the post and refused entry into the Royal Albert Hall on the night of the show.
Please note that no requests to sell, or even swap, tickets will be considered from now on.
More tomorrow on what to do if you have purchased a ticket from an unauthorised seller, such as eBay, and are worried about being refused admittance on the night, or if you have already arranged ticket swaps with other fans and want to know where you both stand.